Are these physical products?

No. All products sold on Inkwell Orbit are digital downloads only. No physical item will be shipped.

How will I receive my files?

After checkout, you will receive access to your digital download files. Depending on the product, files may be delivered directly as downloadable assets or through a download link provided after purchase.

When will I get access?

Most products are available immediately after purchase.

What software do your products work with?

Each product page includes software compatibility details. Please read the description carefully before purchasing. For example, Procreate brush sets are designed for the Procreate app on iPad and do not work in Photoshop unless explicitly stated.

Can I use your products for commercial work?

License terms vary by product. Please review the license section on the relevant product page. In general, products may be used in your own creative work where permitted, but the original files themselves may not be resold, shared, redistributed, or uploaded elsewhere unless explicitly allowed.

Can I resell or redistribute the files?

No. Unless a product page clearly states otherwise, you may not resell, share, sublicense, redistribute, or repackage the original digital files.

Do you offer refunds?

Because our products are digital downloads, we generally do not offer refunds once files have been delivered or accessed. However, if you receive a damaged file, encounter a technical delivery issue, or believe you purchased the wrong item by mistake, please contact us and we’ll do our best to help.

What if I have trouble downloading or opening my files?

Please contact us through our Contact page with your order details and a short description of the issue. We’ll do our best to help you access your purchase.